Frequently Asked Questions

StratusX is solution to enable seamless connectivity for remote workers, remote students and travellers via a Cloud Managed, Private, Pocket-Sized, Cellular Router

We're a proud multi-continental organisation! Our HQ is in New York, USA Our R&D and sales is in Tel Aviv, Israel Our DevOps team is in Slovakia Our Client Support team are in Mexico

Layers of cloud. Layers of complexity and intellectual depth. X mean extra. X marks the spot. X is a symbol of love. X symbolised leadership. Strength. Strategy. Structure. StratusX.

Our device is country and cellular provider agnostic. Simply any plan loaded on the cloud can be available to any number of devices of your choosing.

Our solutions are customized to each user’s requirements and prices for both product and data plans vary depending on your preferred parameters such as number of devices, bandwidth requirements, failover and business continuity preferences. We suggest contacting us via email, giving us some details about you, and one of our team will be in touch shortly after.

Yes, the device is fitted with a chargeable battery which can be charged via the supplied USB cable. Once fully charged, the device will run for up to 10 hours.

Not at all. No installation is required. Just turn it on anywhere and locate the Wi-Fi network from your device.

Up to five devices can connect concurrently.

VPN services are connected to after the user has already connected to the internet, and exposed their computer and the VPN authentication itself, to malware through unprotected home, shared or public routers. Furthermore, VPN usage becomes a company productivity bottleneck as large scale usage creates massive load on the server and company broadband. In short, using VPN cannot replace securing the connectivity.

StratusX devices offer a 360-degree solution fully controlled and tailored to the enterprise needs. Portable routers can break a standard SIM card into a Wi-Fi enabled connection, while StratusX offers remote cloud management of devices, full parameter control, black/white lists, single touch update over the air of all devices, and more such features that no regular portable router can hope to duplicate.

While supplying each remote employee with a smartphone loaded with a SIM card might seem like a cost-effective solution, these devices cannot be remotely monitored, managed, updated, supported, or enforced with your company rules. It is a rudimentary solution akin to installing a second internet line.

StratusX is accompanied by a suite of security capabilities. Each device provides a dedicated private authentication-based login to the company network. Furthermore, the company IT and security departments can update new firewall rules onto the devices over the air, remotely monitor devices for suspicious activity, enforce white/black lists, and much more.

Your enterprise IT department receives the keys to a dedicated remote management portal.

You can manage any number of devices assigned and dedicated to your organization, be it 50 to 50,000.

StratusX will automatically find and switch to the best available network to each user and endpoint. That means that you can have access to the fastest available upload and download wherever you are.

You can choose between any data plan available, from 1MB/month to an unlimited plan in 160 countries. We allow for the full range of data usage and offer you to choose any perceivable data plan to fit your company and employees’ needs.

StratusX can switch between any operator and cellular infrastructure. For example, with StratusX, you can have the majority of your employees using one primary operator, whilst a small group of employees use another in areas where the primary operator is weak or unavailable.

Our solutions are customized to each user’s requirements and prices for both product and data plans vary depending on your preferred parameters such as number of devices, bandwidth requirements, failover and business continuity preferences. We suggest contacting us via email, giving us some details about you, and one of our team will be in touch shortly after.

Yes, the device is fitted with a chargeable battery which can be charged via the supplied USB cable. Once fully charged, the device will run for up to 10 hours.

Not at all. No installation is required. Just turn it on anywhere and locate the Wi-Fi network from your device.

Up to five devices can connect concurrently.

VPN services are connected to after the user has already connected to the internet, and exposed their computer and the VPN authentication itself, to malware through unprotected home, shared or public routers. Furthermore, VPN usage becomes a company productivity bottleneck as large scale usage creates massive load on the server and company broadband. In short, using VPN cannot replace securing the connectivity.

StratusX devices offer a 360-degree solution fully controlled and tailored to the enterprise needs. Portable routers can break a standard SIM card into a Wi-Fi enabled connection, while StratusX offers remote cloud management of devices, full parameter control, black/white lists, single touch update over the air of all devices, and more such features that no regular portable router can hope to duplicate.

While supplying each remote employee with a smartphone loaded with a SIM card might seem like a cost-effective solution, these devices cannot be remotely monitored, managed, updated, supported, or enforced with your company rules. It is a rudimentary solution akin to installing a second internet line.

StratusX is accompanied by a suite of security capabilities. Each device provides a dedicated private authentication-based login to the company network. Furthermore, the company IT and security departments can update new firewall rules onto the devices over the air, remotely monitor devices for suspicious activity, enforce white/black lists, and much more.

Your enterprise IT department receives the keys to a dedicated remote management portal.

You can manage any number of devices assigned and dedicated to your organization, be it 50 to 50,000.

StratusX will automatically find and switch to the best available network to each user and endpoint. That means that you can have access to the fastest available upload and download wherever you are.

You can choose between any data plan available, from 1MB/month to an unlimited plan in 160 countries. We allow for the full range of data usage and offer you to choose any perceivable data plan to fit your company and employees’ needs.

StratusX can switch between any operator and cellular infrastructure. For example, with StratusX, you can have the majority of your employees using one primary operator, whilst a small group of employees use another in areas where the primary operator is weak or unavailable.

Our prices for both product and data plans vary considerably depending on your situation. We suggest contacting us via email, giving us some details about you, and one of our team will be in touch shortly after.

Yes, the device is fitted with a chargeable battery which can be charged via the supplied USB cable. Once fully charged, the device will run for up to 10 hours.

Yes! Here you go...

Not at all. In fact there is no installation required. Just turn it on and located the wifi network from your device.

Up to five devices can connect concurrently.

VPN services are connected to after the user has already connected to the internet, and exposed his computer and the VPN authentication itself, to malware. Furthermore, VPN usage becomes a company productivity bottleneck as large scale usage creates massive load on the server and company broadband. In short, using VPN cannot replace securing the connectivity.

StratusX devices offer a 360-degree solution fully controlled and tailored to the enterprise needs. Portable routers can break a standard SIM card into a WiFi enabled connection, while StratusX offers remote cloud management of devices, full parameter control, black/white lists, single touch update over the air of all devices, and more such features that no regular portable router can hope to duplicate.

While supplying each remote employee with a smartphone loaded with a SIM card might seem like a cost effective solution, these devices cannot be remotely monitored, managed, updated, supported, or enforced with your company rules. It is a rudimentary solution akin to installing a second internet line.

StratusX is accompanied by a suite of security capabilities. Each device provides a dedicated private authentication based login to the company network. Furthermore, the company IT and security departments can update new firewall rules onto the devices over the air, remotely monitor devices for suspicious activity, enforce white/black lists, and much more.

Your enterprise IT dept./CISO receives the keys to a dedicated remote management portal. You can demo remote management capabilities by clicking here.

You can manage any number of devices assigned and dedicated to your organization, be it 50 to 50,000.

Depending on the cellular infrastructure in your employees’ whereabouts. The advantage of StratusX is that we can switch between any provider and infrastructure, so you can choose and enjoy the best available network to each employee and endpoint.

You can choose between any data plan available, from 1MB/month to an unlimited plan in 160 countries. We allow for the full gamut of data usage and offer you to choose any perceivable data plan to fit your company and employees’ needs.

One of the main advantages of StratusX is that we can switch between any operator and cellular infrastructure. With StratusX you can have 100 employees using operator/infrastructure A and 5 employees using operator/infrastructure B, in the areas where A is weak/unavailable.

Our device is country and cellular provider agnostic. It can work anywhere. Simply any plan loaded on the cloud can be available to any number of devices of your choosing.

Once you're a StratusX customer, our support team are here to help you through any concerns of questions you have. We're available via email, whatsapp, phone call and can currently provide support in English and Spanish - but our languages will soon grow.

Sure we do. You can find us on Twitter, Facebook, YouTube and Linkedin. Check out the links in our footer.

That's true. Supported by Mard Philanthropy, our "Every Child Online" programme provides hundreds of devices to those in need. Since the COVID-19 pandemic, school children without internet access have missed out on vital education. StratusX does our bit to make sure they're connected and educated.

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